Why didn’t I receive my Order Confirmation Email?

• Check your “junk mail” folder or “spam” folder in your email inbox to make sure that the Thermal Fluids Hub order confirmation is not located in these folders.
• To ensure that future Thermal Fluids Hub order confirmations will be delivered to your email inbox, add the email address support@tfh-staging.salmanch.com to your address book. Many anti-spam systems check your email address book to know which senders are allowed to send you email messages.
• If you are still not receiving order confirmations, be sure to verify your email address on the Contact Information page on thermalfluidshub.com.
• Contact Customer Care toll-free at (1-386-9806) 24 hours a day, 7 days a week, send us an email or check order status on thermalfluidshub.com® (see next question for instructions).